Prompt Sale History for Each Item in Sale Return.
Last updated
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In this tutorial, we'll guide you step-by-step to access and utilize sale history for each item when processing a sales return. This feature is designed to enhance your return management efficiency by providing accurate historical insights.
Navigate to the "Sale Voucher Configurations".
Select the "Relevant Billing Series".
Enable the option: "Prompt sale history for each item in sale return".
Save Changes: Ensure you save any changes made.
Ensure the Customer has already created a Sale Bill.
Verify this feature by creating a new Sales Bill and adding an item along with the item you want to return or exchange.
To Enter Return Product: Click on "Enter Return" and input the product details the customer wishes to return.
After selecting an Item and Lot/Batch, a window displays a detailed sales history for both the customer and the item
Finalize: Choose the document number corresponding to the sale, then click "OK" to process the return efficiently.
Tip: This functionality simplifies the management and adjustment of returns effectively.