# Stock not shown while billing even if it exists in the system
**YouTube:** [STOCK NOT SHOWN WHILE BILLING EVEN IF IT EXISTS IN THE SYSTEM](https://www.youtube.com/watch?v=OFZxzXW6evU\&t=7s)
## STOCK NOT SHOWN WHILE BILLING EVEN IF IT EXISTS IN THE SYSTEM
In this tutorial, we'll walk through the steps to resolve an issue where **stock is not visible while creating a sale bill**, despite being available in the system.
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### **Issue Overview**
* While entering items in a **Sale Bill**, the system does **not display available stock**.
* This may occur even when the **stock exists** in the system.
* The issue is usually related to **Godown configuration** or **user access rights**.
***
### **Step-by-Step Diagnosis & Resolution**
**1. Check if Stock is Actually Available**
* **Navigate to:** Main Menu and click to **Reports & Queries.**
* Select **Stock Query.**
* Set Configuration: Closing Stock - Item Wise.
* Select the item from the search list and **create the Report**
* *If stock is visible here, continue to the next step*
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**2. Check Stock Godown Wise**
* From the same **Reports & Queries** section, click on **Stock Query Cross Tab**
* Set Configuration: Stock Query – Godown Wise
* Select the same item and generate the report
* Observe the **Godown** where the stock is available (e.g., *Main Godown or Nill*)
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**3. Check Sale Voucher Configuration**
* **Navigate to:** Setup/ Configuration and click on **"Sale Voucher Configuration".**
* Choose the appropriate **Billing Series**
* Click on **Other Settings** under the Other Settings-1.
* Under **Defaults-2**, check the **Default Godown**
* If it's set to Nil, and your stock is in Main Godown, it won’t appear during billing
* Select Main Godown and **untick** Nil Godown.
* Click **OK** and **Save** the configuration
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**4. Check User-Wise Godown Access**
* Navigate to: **User Access** and select **User Access Rights.**
* Click to **Godown** option.
* Verify if each user has access to the required Godown
* If **no Godown** is selected for a user, they will **not see the stock** during billing
* Select the appropriate Godown for each user. (Choose Godown if needed)
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### Confirm Stock Visibility in Sale Bill
* Navigate to the **Sale Bill** entry screen
* Enter the same item again
* You should now see the **available stock** properly
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### **Still Facing the Issue?**
* If the problem persists:
* Please **submit a support ticket**
* Our team will get back to you at the **earliest possible time**
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