# Inbuilt Loyalty System for Points Accrual and Redemption with customizable configuration

YouTube: [Inbuilt Loyalty Point System](https://youtu.be/Kmaef_22JG4?si=685YdxZNegNAt87i)

### 🎁 **Utilizing the Loyalty Points System in Logic ERP**

#### 🛒 *Logic ERP Loyalty & Redemption System Guide*

In this tutorial, we’ll walk you through Logic ERP’s **inbuilt loyalty system**, which allows businesses to reward customers with 🎉 **points** and 💳 **redemption options**.\
It’s fully customizable and perfect for retail operations! 🛍️

***

#### 🔐 **Access Loyalty Points Setup**

1. First expand the options by clicking on **Setup** 🛠️
2. Go to **Setup Accounts** 🧾
3. Open **Setup Customer Database** 👤
4. Lastly select **Configuring Loyalty Points and Redemption** optio&#x6E;**.** 🎯

***

#### 🧮 **Defining Setup for Point Earning**

* 🪙 **Define the Conversion Rate**\
  ➡️ Set how many rupees will be equivalent to **1 loyalty point.**\
  (e.g., ₹100 = 1 point)
* 📉 **Set Minimum Redemption Criteria**\
  ➡️ Specify the minimum number of points required for redemption.
* For example, in this case, a customer must have **at least 50 points** before they can redeem them.

***

#### 💸 **Defining Setup for Point Redemption**

* 💰 **Assign Value to Each Point**\
  ➡️ Set how much 1 point is worth (e.g., ₹1 = 1 point)
* 💾 **Save Configuration**\
  ➡️ Don’t forget to **save** the settings to activate the  loyalty system! 🔒

***

#### 🧾 **Applying Loyalty Points in a Sale Bill**

**🛍️ Processing the First Sale**

1. Add items to the bill 🛒
2. Enter customer’s 📱 contact number & 👤 name
3. &#x20;Is it a New customer? Their info gets saved automatically 🆕
4. Complete the sale and **save the bill** 💾

***

**🔁 Redeeming Points in a Future Sale**

1. Create a new sale bill 🧾 same customer.
2. Enter the **customer’s name or contact  number** 📱to automatically fetch their details.\
   ➡️ Their loyalty points will auto-load!
3. When saving, a **message prompt** will appear asking:\
   \&#xNAN;*"Do you want to redeem points?"*
   * Click **Yes** ✅ to proceed.
4. In the redemption window:\
   ➡️ Enter the number of points to use 🎯\
   ➡️ The bill amount will decrease automatically 💸

🧮 *Example: If the customer redeems 70 points = ₹70 off the bill!* 🤑

***

#### 🌟 **Benefits of Using Loyalty Points**

✅ Boost customer engagement\
🔁 Encourage repeat shopping\
🤝 Build long-term brand loyalty\
🎯 Reward your best customers!


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