# Do Not Implement Customer Points

**YouTube Link:** [How to Disable Retail Customer Points Implementation in Sale Bill ?](https://www.youtube.com/watch?v=3AKJ5bAlwW0\&t=59s)

## How to Disable Retail Customer Points Implementation in Sale Bill ?

When the "Do Not Implement Customer Points" feature is enabled, no data related to points is recorded for the respective bill in the Customer Account . This can be adjusted at any time, providing flexibility in your billing preferences.

#### Configuring the Feature:

* Navigate to the "Sales Voucher Configuration".
* Select Relevant Billing Series.
* Firstly, Disable the option to under it's functionality.
* Locate the option "Do Not Implement Customer Points".

<figure><img src="/files/ijUbqzWanjsNQXZlvVnA" alt=""><figcaption><p>Let's Keep this feature Disable to observe its Impact.</p></figcaption></figure>

#### Effect on Billing when Option is Disabled :

* Create a "Sale Bill".
* Choose Item and fill out Item details. i.e. {Rate, Quantity and Discounts}
* Upon saving the bill, the software will prompt a window to select "Customer Point-Wise Discount" and "Points Redemption."

<figure><img src="/files/BhRnvk45AVO2IARMpjej" alt=""><figcaption><p>Here you can observe "Customer Point Wise Discount" has been Calculated.</p></figcaption></figure>

#### Effect on Billing when Option is Enabled :

1. Create a "Sale Bill".
2. Choose Item and fill out Item details. i.e. {Rate, Quantity and Discounts}
3. After enabling the feature, Software will stops the recording of customer points during billing, even if a customer is selected.
4. No points can be redeemed, meaning no deductions will occur.

<figure><img src="/files/gF89e3p0yr22EqPySBXy" alt=""><figcaption><p>Here, you can see that the software has not calculated the points.</p></figcaption></figure>

This report offers an overview of the total points earned, redeemed amounts on corresponding bills, and the balance of points.

* Navigate to the Setup/Setup Accounts/Setup Customer Database and the click on "Customer Point Ledger Report" to view the Report.

<figure><img src="/files/y2tWbQcjX6Tx6SnQMOAR" alt=""><figcaption><p>You can also see in the Report that Points were not calculated for the customer.</p></figcaption></figure>

### Additional Feature:&#x20;

To disable loyalty points for a single transaction, check the "Do Not Implement Loyalty Program" box when selecting the customer.

<figure><img src="/files/yjHgEi9zN9D3I0VzKqxC" alt=""><figcaption><p>Select the option to Disable point Implementation for this Customer.</p></figcaption></figure>


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