Do Not Allow Multiple Payment Modes/Tenders in case of Sale Return

YouTube: How to Disable Multiple Payment Modes in Sales Return ?

How to Disable Multiple Payment Modes in Sales Return?

In this tutorial, we will guide you through the process of restricting the use of multiple payment modes (tenders) during a sale return transaction in Logic ERP.

Open Sales Voucher Configuration

• Navigate to Sales Voucher Configuration.

• Select the relevant billing series.

• Locate the option “Do not allow multiple payment modes/tenders in case of sale return.”

• Let’s first keep this option disabled and see how it behaves.

Process a Sale Return (With the Feature Disabled)

• Navigate to the Sale Voucher and create a new bill.

• Initiate a return/exchange transaction for an existing customer.

• At the payment stage, select multiple tenders or payment modes.

• Proceed to save the bill.

• Result: Since the restriction is disabled, the system allows saving the bill using multiple payment methods.

Enable the Restriction

• Return to Sales Voucher Configuration.

• Enable the feature: “Do not allow multiple payment modes/tenders in case of sale return.”

• Save the configuration.

Re-process a Sale Return (With the Feature Enabled)

• Again, start a return/exchange transaction.

• Attempt to use multiple payment modes during billing.

• Result: The system displays an error message:

• “Multiple payment modes/tenders are not allowed in case of sale return.”

• In this case, only a single payment mode must be selected.

Conclusion

• This feature helps enforce stricter payment policies during sale returns by:

  • Preventing confusion caused by multiple payment modes.

  • Ensuring streamlined and secure payment reconciliation.