> For the complete documentation index, see [llms.txt](https://kb.logicerp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.logicerp.com/logic-erp-learning-hub-tutorials-and-best-practices/setups/configurations/sale-voucher-configuration/other-settings-1/do-not-allow-multiple-payment-modes-tenders-in-case-of-sale-return.md).

# Do Not Allow Multiple Payment Modes/Tenders in case of Sale Return

**YouTube:** [How to Disable Multiple Payment Modes in Sales Return ?](https://www.youtube.com/watch?v=loNIKRWSYe0)

## How to Disable Multiple Payment Modes in Sales Return?

In this tutorial, we will guide you through the process of **restricting the use of multiple payment modes (tenders)** during a **sale return transaction** in Logic ERP.

### Open Sales Voucher Configuration

* Navigate to Sales Voucher Configuration.
* Select the relevant billing series.
* Locate the option “Do not allow multiple payment modes/tenders in case of sale return.”
* Let’s first keep this option disabled and see how it behaves.

<figure><img src="/files/mLL2Omp1DTS5CDFS3Jpt" alt=""><figcaption><p>Let's keep this feature Disabled and Observe its Impact</p></figcaption></figure>

### Process a Sale Return (With the Feature Disabled)

* Navigate to the Sale Voucher and create a new bill.
* Initiate a return/exchange transaction for an existing customer.
* At the payment stage, select multiple tenders or payment modes.
* Proceed to save the bill.
* Result: Since the restriction is disabled, the system allows saving the bill using multiple payment methods.

<figure><img src="/files/GrEpX4Xg1AalFcfxBJsV" alt=""><figcaption><p>As you can see in the Picture, we have selected multiple payment modes here.</p></figcaption></figure>

### Enable the Restriction

* Return to Sales Voucher Configuration.
* Enable the feature: “Do not allow multiple payment modes/tenders in case of sale return.”
* Save the configuration.

### Re-process a Sale Return (With the Feature Enabled)

* Again, start a return/exchange transaction.
* Attempt to use multiple payment modes during billing.
* Result: The system displays an error message:
* “Multiple payment modes/tenders are not allowed in case of sale return.”
* In this case, only a single payment mode must be selected.

<figure><img src="/files/GHizpGSZpd7XkelR0uXJ" alt=""><figcaption><p>As you can see in this image, the software has not allowed multiple payments.</p></figcaption></figure>

### Conclusion

* This feature helps enforce stricter payment policies during sale returns by:
  * Preventing confusion caused by multiple payment modes.
  * Ensuring streamlined and secure payment reconciliation.&#x20;


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