Do Not Allow Multiple Payment Modes/Tenders in case of Sale Return

YouTube: How to Disable Multiple Payment Modes in Sales Return ?

How to Disable Multiple Payment Modes in Sales Return?

In this tutorial, we will guide you through the process of restricting the use of multiple payment modes (tenders) during a sale return transaction in Logic ERP.

Open Sales Voucher Configuration

• Navigate to Sales Voucher Configuration.

• Select the relevant billing series.

• Locate the option “Do not allow multiple payment modes/tenders in case of sale return.”

• Let’s first keep this option disabled and see how it behaves.

Let's keep this feature Disabled and Observe its Impact

Process a Sale Return (With the Feature Disabled)

• Navigate to the Sale Voucher and create a new bill.

• Initiate a return/exchange transaction for an existing customer.

• At the payment stage, select multiple tenders or payment modes.

• Proceed to save the bill.

• Result: Since the restriction is disabled, the system allows saving the bill using multiple payment methods.

As you can see in the Picture, we have selected multiple payment modes here.

Enable the Restriction

• Return to Sales Voucher Configuration.

• Enable the feature: “Do not allow multiple payment modes/tenders in case of sale return.”

• Save the configuration.

Re-process a Sale Return (With the Feature Enabled)

• Again, start a return/exchange transaction.

• Attempt to use multiple payment modes during billing.

• Result: The system displays an error message:

• “Multiple payment modes/tenders are not allowed in case of sale return.”

• In this case, only a single payment mode must be selected.

As you can see in this image, the software has not allowed multiple payments.

Conclusion

• This feature helps enforce stricter payment policies during sale returns by:

  • Preventing confusion caused by multiple payment modes.

  • Ensuring streamlined and secure payment reconciliation.