> For the complete documentation index, see [llms.txt](https://kb.logicerp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.logicerp.com/logic-erp-installation-configuration-and-troubleshooting-solutions/troubleshooting/reports-queries/bills-receivable-payable-are-not-fully-adjusted..-continue-with-report-creation.md).

# Bills Receivable/Payable are not fully adjusted.. Continue with Report Creation

**YouTube:** [Error in Dues/Ageing report](https://www.youtube.com/watch?v=pBiSBTKUMVk)

## Error in Dues/Ageing report

In this tutorial, we’ll cover how to resolve a common error that may occur while generating the **Dues and Aging Report** in Logic ERP. This error typically appears when there are **pending or unadjusted entries** associated with bills receivable or payable.

***

### **Root Cause of the Error**

* **Error Message:** *“Bills Receivable/Payable are not fully adjusted. Continue with Report Creation?”*
* **Cause:** Occurs when payment or receipt entries are **not fully adjusted** against a bill.
* This results in a mismatch between the **Dues and Aging Report** and the **Ledger balance**.

***

### **When and Where the Error Appears**

* **Navigate to Reports and Queries** from the **Main Menu**.
* Expand **Financial Reports**.
* Click on **Dues and Aging Analysis**.
* **Select Configuration and Account:**
  * Choose the desired **Outstanding Report Configuration**.
  * Search and select the required **account** from the list.
  * Click **Create Report**.
* **Error Message Appears:**
  * The system displays an error indicating **unadjusted bills**.

<figure><img src="/files/0USCMEw6x8hetpOaE0ns" alt=""><figcaption></figcaption></figure>

* You can either:
  * Click **No** to cancel report generation.
  * Click **Yes** to proceed, but the report will show **inaccurate due amounts**.

<figure><img src="/files/h2KQVrota8wTCSTEdsQI" alt=""><figcaption></figcaption></figure>

* **Review Running Balance:**
  * Identify **unadjusted entries** (e.g., a ₹5,000 payment not matched with a bill).
  * Note that the **Ledger running balance (₹2,500)** does **not match** the **Dues and Aging Report**.
    * **Note:** To open the ledger Report "Navigate to Reports/Queries\Financial Reports and click on **Ledger**".

<figure><img src="/files/qKI5zjausEneLp5Tkq1k" alt=""><figcaption></figcaption></figure>

***

### **Fixing the Issue via Adjustment Utility**

* **Navigate to Adjustments:**
  * Go to **Account Vouchers** from the **Main Menu**.
  * Click on **Adjust Bill Receivable/Payable**.
* **Adjust the Bill:**
  * Search and select the **relevant account**.
  * The system displays:
    * The bill with **pending amount**.
    * Associated **payment/receipt entries**.
* **Perform Adjustment:**
  * Select the **bill row** to adjust.
  * Choose the **unadjusted entry**.
  * Click on **Adjust Entry**.

<figure><img src="/files/7hV6nrhe6GjzsbjnGHpi" alt=""><figcaption></figcaption></figure>

* **Post-Adjustment Check:**
  * Pending amount is now reduced (e.g., from ₹5,000 to ₹2,500).
  * Ledger balance and Dues & Aging Report are now **in sync**.

<figure><img src="/files/2ozyPRU1l7ZMu73si1jg" alt=""><figcaption></figcaption></figure>

***

### **Verify the Report After Adjustment**

1. Go back to the **Dues and Aging Report**.
2. Re-select the same **account and configuration**.
3. Click **Create Report** again.
4. The report will now:
   * Generate **successfully**, without error.
   * Reflect the **correct due amount**.

<figure><img src="/files/uvuV60RD0kR436sPQwDK" alt=""><figcaption></figcaption></figure>

***

### **Still Facing Issues?**

* If the error persists even after adjustments:
  * **Submit a support ticket**.
  * Our team will reach out to assist you at the earliest.


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