> For the complete documentation index, see [llms.txt](https://kb.logicerp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.logicerp.com/logic-erp-learning-hub-tutorials-and-best-practices/user-access/logic-global-admin/pos-options/pos-options-1/retail-customer-selection-mandatory-in-billing.md).

# Retail Customer Selection Mandatory in Billing

**YouTube:** [How to Globally Make Retail Customer Selection Mandatory in Billing?](https://www.youtube.com/watch?v=dzGgXN_12qs)

## How to Globally Make Retail Customer Selection Mandatory in Billing?

In this tutorial, we’ll explain a feature that **requires selecting a retail customer before saving a sale voucher**, ensuring proper customer details are captured in every transaction.

***

### Access Global Settings in Logic Admin

* Open **Logic Admin**.
* Navigate to **Global Settings**.
* Under **POS Options**, go to the **POS Options 1** section.
* Locate and enable the option labeled as:&#x20;

> **"Retail Customer Selection Mandatory in Billing"**

<figure><img src="/files/mwAKaP6HRjfc5T5WEd7z" alt=""><figcaption><p>Let's proceed with this option turned on to understand its practical implications in Voucher entry.</p></figcaption></figure>

* Click **Save**, then **restart the software** to activate the setting.

***

**Note**:&#x20;

* This option is also available in individual **sale bill configurations**, but it needs to be set **manually per billing series**.
* Enabling it in **Global Settings** applies it **across all billing series and branches**.

***

### Implement the Functionality

* Open the **Sale Bill - Touch Screen** window.
* Begin creating a **sale bill**.
* Try to **save the bill without selecting a customer**.

The software will prompt:

> “Retail customer selection is mandatory to proceed.”

<figure><img src="/files/I6I6G3uV49epscZbd4qr" alt=""><figcaption></figcaption></figure>

* Select an **existing customer** or create a **new one**.
* Now you’ll be able to **save the bill successfully**.

***

**Result**: Ensures better tracking and accountability by mandating customer selection before billing.


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