Party GST State and Company/Branch GST State cannot be same for CGST/SGST. Please check.
Last updated
Last updated
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In this tutorial, we’ll guide you through resolving a common error that occurs when saving a Sale Bill — "Party GST State and Company/Branch GST State cannot be same for IGST." This error typically arises due to a mismatch between the GST State Codes of the company and the customer (party).
The error is triggered when:
The Company’s GST State Code and the Party’s GST State Code are the same.
But the Tax Region selected is IGST, which is applicable only for interstate transactions.
In such cases, the software prevents you from saving the bill until the inconsistency is corrected.
Navigate to Billing and create a new "Sale Bill".
Enter the Account Name and add at least one item to the bill.
Attempt to save the bill — the error will be displayed if the GST codes conflict.
Log Out from the Current Company.
Navigate to the Manage Company.
Select your company and click on Edit.
Under Details Tab, verify that the State Code is entered correctly.
Return to the Sale Bill window.
Edit the Party Details by pressing "F6" Key.
Confirm that the party is marked as an interstate customer (i.e., their state code is different from the company).
If both have the same state code, this would be considered an intrastate transaction, and IGST should not be selected.
Step 4: Verify and Update Tax Region
In the bill, check the Tax Region selected.
If the party is interstate:
The Tax Region should be set to IGST.
If the party is intrastate:
The Tax Region should be set to CGST/SGST.
Make the appropriate selection based on the GST state codes.
Step 5: Save the Bill Again
After correcting the Tax Region, try saving the bill again.
The bill should now be saved without errors.
If the issue persists:
Recheck both GST state codes and Tax Region settings.
If everything seems correct but the error continues, you may raise a support ticket.
Our support team will assist you at the earliest.
