# Existing bills not appearing in sale bill search window

**YouTube:** [EXISTING BILLS NOT APPEARING IN SALE BILL SEARCH WINDOW](https://www.youtube.com/watch?v=cFcrKlYnNcc)

## EXISTING BILLS NOT APPEARING IN SALE BILL SEARCH WINDOW

In this tutorial, we will discuss a common troubleshooting issue that occurs when existing bills do not appear in the sale bill search window. This issue is often due to a corrupt database or an improper close books operation.

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### Identifying the Problem

* Navigate to the **Main Menu** and open the **Sale Bill** window.
* Click on the **Modify** button and try to **search for existing bills**.
* You may observe that **No Data** appears in the search list, even though bills exist.

<figure><img src="/files/5QjhFNCeY6ZBgNSpWuhv" alt=""><figcaption></figcaption></figure>

***

### Resolution Procedure

* **Access General Utilities:**
  * Go to the **Main Menu**.
  * Expand the **Utilities** section and click on **General Utilities**.

<figure><img src="/files/amOuLvAmQNw86zMMMjuZ" alt=""><figcaption></figcaption></figure>

* **Run the Required Utility:**
  * Open the Main Menu and Expand Utility.
  * In the General Utilities window, click on **Update Zero Records for New FI Year**.
  * A confirmation message will appear—click **Yes** to proceed.

<figure><img src="/files/u4cdcJwLY9wg0rlq0PfT" alt=""><figcaption></figcaption></figure>

* Wait for the utility to finish execution.
* Recheck the Sale Bill Window
  * Return to the **Sale Bill** window.
  * Click on **Modify** and attempt to **search for existing bills** again.
  * The previously missing bills should now be visible.

<figure><img src="/files/V70WCFFVPzsaWQgA4uS8" alt=""><figcaption></figcaption></figure>

***

### **Still Facing Issues?**

If the problem persists even after performing the above steps, feel free to **post a support ticket**, and the support team will reach out to assist you at the earliest.


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