Existing bills not appearing in sale bill search window
PreviousError While Retrieving or Modifying Bill .NextStock not shown while billing even if it exists in the system
Last updated
Last updated
YouTube:
In this tutorial, we will discuss a common troubleshooting issue that occurs when existing bills do not appear in the sale bill search window. This issue is often due to a corrupt database or an improper close books operation.
Navigate to the Main Menu and open the Sale Bill window.
Click on the Modify button and try to search for existing bills.
You may observe that No Data appears in the search list, even though bills exist.
Access General Utilities:
Go to the Main Menu.
Expand the Utilities section and click on General Utilities.
Run the Required Utility:
Open the Main Menu and Expand Utility.
In the General Utilities window, click on Update Zero Records for New FI Year.
A confirmation message will appear—click Yes to proceed.
Wait for the utility to finish execution.
Recheck the Sale Bill Window
Return to the Sale Bill window.
Click on Modify and attempt to search for existing bills again.
The previously missing bills should now be visible.
If the problem persists even after performing the above steps, feel free to post a support ticket, and the support team will reach out to assist you at the earliest.
