License for Product is not Available.

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License for the product is not available error

This tutorial provides a step-by-step guide to resolve license activation errors that may occur while opening the Logic ERP software.

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Issue Overview

When launching Logic ERP, you may encounter the following error message:

"The license of the product is not available."

This typically occurs due to:

• A temporary glitch

• Server connectivity issues

• Network configuration problems

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Check License Status in Logic Update Manager

• Open Logic Update Manager This tool is auto activated when your system starts and is accessible from the taskbar.

• Check the license status:

  • If the license details are not visible, it means the software isn’t activated.

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Retrieve Login Details from Common Folder

• Right-click on the Logic ERP shortcut on your desktop.

• Select "Open File Location".

• Navigate to the "Common" folder.

• Use the search bar to locate LoginDetails.txt.

• Open the file to view:

  • Username

  • Password

  • Product Key

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Reactivate License

• Copy the Username from the LoginDetails.txt file.

• Go back to the Logic ERP login window.

• Paste the username and enter the password.

• Click Login.

If entered correctly, the license details will be retrieved, and the software will initialize successfully.

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Final Step: Launch the Software

• Once license information is retrieved:

  • Reopen Logic ERP.

  • The software should now load without error.

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Still Facing Issues?

If the problem persists:

• Make sure your internet/network connection is stable.

• Retry the above steps.

• If unresolved, post a support ticket via Logic ERP's ticketing system.

Our team will reach out to you in the shortest possible time to help resolve the issue.