# Setup Retail Customers

**YouTube:** [How to Set Up a Retail Customer?](https://youtu.be/5Kxol-p3B7M)

## How to Set Up a Retail Customer?

This tutorial explains how to **set up a new Retail Customer in Logic ERP**. It covers creating customers from the setup window, configuring default settings, entering detailed information, and quickly adding customers during billing. This ensures efficient customer management and improved sales operations.

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### **Objective of Retail Customer Setup**

* Maintain **organized customer records**
* Capture detailed **personal and contact information**
* Enable quick customer creation during billing
* Improve **customer relationship management (CRM)**

***

### **Accessing Retail Customer Setup**

* Navigate to **Main Menu → Setup Module**
* Go to **Customer Database Section**
* Open **“Setup Retail Customers”**

<figure><img src="/files/wm7RAWbLDIDckrHH10eW" alt=""><figcaption></figcaption></figure>

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### **Understanding Configuration Options**

#### **Column Lock Feature**

* Allows you to:
  * Lock/unlock specific columns

<figure><img src="/files/NgF9R6kVUGqoco5XoCkT" alt=""><figcaption></figcaption></figure>

* Helps in:
  * Preventing accidental changes
  * Customizing data entry fields

#### **Basic Configuration Settings**

* Define:
  * **Membership Number & Prefix**
  * Auto-generate or manual entry option
* Set default values for:
  * Marital Status
  * Profession
  * City

<figure><img src="/files/OGXLDva5hfSjYqaIYnqS" alt=""><figcaption></figcaption></figure>

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### **Entering Customer Details**

#### **Header Details Section**

* Enter:
  * Customer Name
  * First Name & Last Name
  * Date of Birth
  * Marital Status
  * Address

<figure><img src="/files/IolvIABpU7Al9FoJD6xu" alt=""><figcaption></figcaption></figure>

**Retail Customer Group** (If required)

* Click on **Retail Customer Group**

<figure><img src="/files/e10wMnvlB83i5TRtkWKY" alt=""><figcaption></figcaption></figure>

* A window will appear to select the group.
* Choose your desired group from the list.
* Press the **Spacebar** to open the dropdown.
* Select the respective group from the dropdown options.

<figure><img src="/files/r5axOp5ymbwcy3r8crUy" alt=""><figcaption></figcaption></figure>

#### **Other Details – Section 1**

* Add:
  * Contact Information (Phone, Email)
  * Customer Preferences (e.g., Preferred Brand)

<figure><img src="/files/XZsr8QPMf7NRJ1C72bhV" alt=""><figcaption></figcaption></figure>

#### **Additional Details Section**

* Enter commonly used details such as:
  * Age
  * Size
  * Preferred Wear

<figure><img src="/files/xDn22diYHhtOWW32cT6q" alt=""><figcaption></figcaption></figure>

#### **Guardian Details**

* Define guardian information if required
* Useful for:
  * Kids or Dependent Customers

<figure><img src="/files/njtNWxacXAsk0NqBo0bv" alt=""><figcaption></figcaption></figure>

* **Saving the Customer Record**
  * After entering all details
  * Click **Save**
  * Customer will be successfully created

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### **Creating Customer from Sales Bill Window**

#### **Quick Customer Creation**

* Open **Sales Bill Window**
* Enter basic details:
  * Name
  * Email
  * Address
  * Mobile Number
  * Gender

<figure><img src="/files/2LKatuKEQBYbUT2Sbgi5" alt=""><figcaption></figcaption></figure>

* Click **Save**

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### **Advanced Customer Creation**

* Click on **Customer Option**
* Then click **Search**

<figure><img src="/files/lwPujKNUOa71kKh93Cnj" alt=""><figcaption></figcaption></figure>

**Options Available**

* Click **New Customer**
* OR press **F2 (Shortcut Key)**

<figure><img src="/files/Z0TEzLXoUNQIFsBbaT3l" alt=""><figcaption></figcaption></figure>

**Result**

* Redirects to **Setup Retail Customer Window**

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### **Searching & Viewing Customer Details**

* Use search option to find existing customers
* View:
  * Complete customer profile
  * Purchase history summary

<figure><img src="/files/zm2ZBKW2Jh2ByL5WSDdp" alt=""><figcaption></figcaption></figure>

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### **Key Benefits**

* Centralized **customer data management**
* Faster billing with **quick customer creation**
* Better understanding of **customer preferences**
* Improved **customer service and retention**

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### **Best Practice Tips**

* Use default values to speed up data entry
* Keep customer data updated regularly
* Utilize customer history for better sales insights

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### **Final Outcome**

* Customer records are **accurately maintained**
* Sales process becomes **faster and more efficient**
* Businesses gain **better customer insights**
* Overall CRM and operational efficiency are enhanced


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