# Setup Retail Customer Groups

**YouTube:** [How to Set Up Retail Customer Groups?](https://youtu.be/xcQQwaQTLM4)

## How to Set Up Retail Customer Groups?

In this tutorial, you will learn how to **create, manage, and utilize Retail Customer Groups** in Logic ERP.\
This feature helps you **organize customers, apply group-wise discounts, and analyze performance effectively**.

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### Open Retail Customer Group Setup

**To begin:**

* Go to the **Main Menu**.
* Open the **Setup Module**.
* Navigate to **Customer Database**.
* Click on **Setup Retail Customer Groups**.

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* This window allows you to **create and manage customer group structures**.

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### Customize Group Structure

* Right-click on any group.
* Select **Rename** to modify the group caption as required.

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### Create Retail Customer Groups

* Select the desired group level.
* Click **Refresh**.
* Enter the **Group Name(s)**.

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* Click **Save**.

**Result:** New customer groups will appear in the **group tree structure**.

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2F5ehjC2XVFItTa7E9hICT%2FGroup%20Created.png?alt=media&#x26;token=06d2a4be-f4e8-4049-9a7b-f1f9c0b88812" alt=""><figcaption></figcaption></figure>

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### Assign Customers to Groups

You can assign customers in two ways:

**Method 1: Allocate from Group Tree**

* Right-click on the desired group.
* Select **Allocate Items**.

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* Choose multiple **Retail Customers**.

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FKT2qtPlwKbY4wHU51BF0%2FAllocate%20Cusotmer.png?alt=media&#x26;token=d1be11e2-27ec-412c-bde4-88c937cf3485" alt=""><figcaption></figcaption></figure>

* Assign them to the group.

**Method 2: Assign During Customer Creation**

* Go to **Setup Retail Customer**.
* Create a **New Customer**.

**Assign Group:**

* In **Retail Customer Groups**, press **Spacebar** at the desired level.

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* Save the details.

Customer is now linked to the selected group.

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### Define Group-Wise Discount Defaults

You can apply **default discounts** based on customer groups.

**Steps:**

* Open **Setup Retail Customer + Group Brand Wise Discount**.
* Apply **Customer Filter**.
* Select the required **Retail Customer Group**.

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* The system will display all customers under that group.

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FJezcMUIEKtVUC4Vrr7XX%2FCustomer.png?alt=media&#x26;token=f056ba39-0bc2-4ca1-98f4-8dace346d01e" alt=""><figcaption></figcaption></figure>

**Define Discount:**

* Enter **Date Range**
* Apply discount in:
  * **CD (Cash Discount)**
  * **TD (Trade Discount)**

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FPF0QgtS4VqZAz6KcYH28%2FCD.png?alt=media&#x26;token=a3c423d1-028c-4114-967b-9423c7f1101d" alt=""><figcaption></figcaption></figure>

* Click **Save**

Discounts will be automatically applied for that group.

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### Analyze Group Performance

To review sales performance:

* Navigate to **Reports Section**.
* Open **Retail Customer Wise Sales Analysis Report**.

**Apply Group Filter**

* Use **Customer Database Filter**.
* Select the desired **Retail Customer Group**.

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2Fe1itiwIInTJwxcvro6mH%2FFilter.png?alt=media&#x26;token=ff5c3d3c-efca-4a33-a8bf-a905e51d580d" alt=""><figcaption></figcaption></figure>

* Generate the report.

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**Report Insights**

The report displays:

* Sales data for **selected customer group**
* Performance comparison within group

Helps in **targeted analysis and decision-making**.

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### Key Benefits of Retail Customer Groups

* Organize customers efficiently
* Apply group-wise discount strategies
* &#x20;Simplify bulk customer management
* Analyze group-level performance
* Improve targeted marketing efforts

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### Final Outcome

You have successfully learned how to:

* Create **Retail Customer Groups**
* Assign customers to groups
* Apply **Group-Based Discounts**
* Analyze performance using reports

Your system is now optimized for **better customer segmentation and sales strategy**.
