> For the complete documentation index, see [llms.txt](https://kb.logicerp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.logicerp.com/logic-erp-learning-hub-tutorials-and-best-practices/setups/setup-accounts/setup-customer-database/set-customer-points-configuration/do-not-calculate-points-on-redemption-bill.md).

# Do Not Calculate Points on Redemption Bill

**YouTube:** [How to Skip Loyalty Point Calculation on Redemption Bills?](https://youtu.be/Jui7F4zOS7Q)

## How to Skip Loyalty Point Calculation on Redemption Bills?

In this tutorial, we will learn how to use the **"Do Not Calculate Points on Redemption Bill"** option in Logic ERP to prevent loyalty points from being earned on Sales Bills where existing loyalty points are redeemed.

***

### Objective of This Feature

* Prevent loyalty points from being awarded on redemption bills
* Avoid earning additional points on discounted transactions
* Maintain better control over loyalty point calculations
* Apply specific rules to bills involving point redemption

***

### Access to the Customer Points Configuration

* Navigate to the **Set Customer Points Configuration** module.

**Existing Loyalty Settings**

* **₹100 Purchase = 1 Loyalty Point**
* **1 Loyalty Point = ₹10**

<div><figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FcljaD7VNgTPCsgeft223%2FLP.png?alt=media&amp;token=ce4a404e-a571-4980-b900-34173feae1e0" alt=""><figcaption></figcaption></figure> <figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FdoG0rTj4djMVFtlZ4bSl%2FVL.png?alt=media&amp;token=37d96901-4561-4c09-b81a-b8a6af08dc66" alt=""><figcaption></figcaption></figure></div>

***

### Observe the Disabled State

* Locate the option labeled as:

> **"Do Not Calculate Points on Redemption Bill"**

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FEiozUX8VfHaT37VF7fGk%2FCNF.png?alt=media&amp;token=fbebb50d-24e3-4d17-93c2-6983c893e48f" alt=""><figcaption></figcaption></figure>

* Keep **"Do Not Calculate Points on Redemption Bill"** disabled.
* Save the configuration changes.

***

### Existing Balance

* Navigate to the **Sales Bill** module.
* Select an existing loyalty customer with available points.
* The selected customer has: **40 Loyalty Points**

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FYLygVrbS9wehBOTh3x4o%2F40.png?alt=media&amp;token=8a9cc350-a4c5-4293-8df0-1640a5d2c40c" alt=""><figcaption></figcaption></figure>

**Redeem Loyalty Points**

* Generate a Sales Bill for the customer.
* Redeem the available loyalty points.

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FoNOMmvfGLrxMkefhmcVE%2FRed.png?alt=media&amp;token=01933947-0c3a-436e-8c86-1b6f2f06fd87" alt=""><figcaption></figcaption></figure>

* Save the Sales Bill.

**Observation**

* Now, create a new Sales Bill and search for the same customer.
* As the feature is disabled, the system **calculates and awards loyalty points** on the redemption bill based on the eligible bill amount.

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FbyVBLckFTBIoEYUn0AHR%2F60.png?alt=media&amp;token=fb413c26-a0bd-4135-bd39-d1e2d73d0b39" alt=""><figcaption></figcaption></figure>

***

### Enable the Redemption Bill Restriction

* Return to the **Set Customer Points Configuration** module.
* Enable **"Do Not Calculate Points on Redemption Bill"**.
* Save the configuration changes.

### Generate Another Redemption Bill

* Navigate to the **Sales Bill** module.
* Select an existing loyalty customer with available points.

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FmWHKDoic7V2uPKkZWoKi%2FShi.png?alt=media&amp;token=69201895-6292-4bf4-add5-e484430c3150" alt=""><figcaption></figcaption></figure>

* Generate a new Sales Bill.
* Redeem the available loyalty points.

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FbEk7peVf08Hs5D9HTtUv%2Fnew.png?alt=media&amp;token=6907e469-d425-4fb5-85f7-95580c2e98d2" alt=""><figcaption></figcaption></figure>

* Save the bill.

### Verify Loyalty Points

* Create another Sales Bill.
* Search for the same customer.

<figure><img src="https://4031188996-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXMVkjt8zqHBQX1c9QvFS%2Fuploads%2FtZa2o4KLF5NddAbI8rbx%2FZero.png?alt=media&amp;token=eb4a0a81-84ca-4487-a6ea-1ee825db6813" alt=""><figcaption></figcaption></figure>

* As the feature is now enabled, the system **does not calculate or award any loyalty points** on the bill where loyalty points were redeemed.

***

### Key Benefits

* **Prevents Double Benefits:** Customers do not earn new points on bills where existing points are redeemed.
* **Better Loyalty Control:** Helps businesses define clear redemption rules.
* **Accurate Point Management:** Prevents unnecessary accumulation of loyalty points.
* **Flexible Configuration:** Businesses can enable or disable the rule as required.

***

### Important Note

When the option is **disabled**, loyalty points are calculated normally even on redemption bills. When the option is **enabled**, no loyalty points are awarded on bills where loyalty points are redeemed.

***

### Final Outcome

By enabling **"Do Not Calculate Points on Redemption Bill"**, Logic ERP prevents customers from earning additional loyalty points on Sales Bills where loyalty points have already been redeemed. This provides better control over the loyalty program and prevents customers from receiving multiple benefits on the same transaction.


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