Prompt if Item has Already been Ordered

YouTube: How to Enable Prompt for Previously Ordered Items in Sales Orders?

How to Enable Prompt for Previously Ordered Items in Sales Orders?

This tutorial explains how to use the “Prompt if Item Has Already Been Ordered” feature in Logic ERP. It helps users identify pending orders for the same item and customer, preventing duplicate or unnecessary order placements while improving decision-making.

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Objective of This Feature

• Notify users if an item is already ordered and pending

• Prevent duplicate or excess ordering

• Improve order planning and customer management

• Provide quick visibility of existing order details

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Accessing Sales Order Configuration

• Navigate to Sales Order Module

• Click on Configuration

• Select the relevant Sales Order Configuration

• Locate and enable the option labeled as:

  • “Prompt if Item Has Already Been Ordered”.

• Click Save

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Creating a Sales Order

• Click on New Order

• Ensures updated configuration is applied

• Start a New Sales Order Entry

• Enter:

  • Customer details

  • Item details

System Behavior During Item Selection

• Select an item that is already:

  • Ordered previously

  • Still pending for the same customer

System Prompt

• System displays an information message showing:

  • Existing Sales Order Number(s)

  • Order Date(s)

• Message asks:

  • Whether to proceed with the new order

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User Actions

• Click “Yes”

  • Proceed with placing the order again

• Click “No”

  • Cancel adding the item

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Key Benefits

• Prevents duplicate and unnecessary orders

• Provides real-time order visibility

• Improves customer order management

• Supports better inventory planning

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Best Practice Tips

• Use this feature in:

  • Order-sensitive businesses

  • Environments with frequent repeat orders

• Review pending orders before confirming new ones

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Final Outcome

• Users are alerted about existing pending orders

• Duplicate ordering is controlled effectively

• Decision-making becomes more informed and accurate

• Sales process becomes smarter and more efficient