Prompt if Item has Already been Ordered
YouTube: How to Enable Prompt for Previously Ordered Items in Sales Orders?
How to Enable Prompt for Previously Ordered Items in Sales Orders?
This tutorial explains how to use the “Prompt if Item Has Already Been Ordered” feature in Logic ERP. It helps users identify pending orders for the same item and customer, preventing duplicate or unnecessary order placements while improving decision-making.
Objective of This Feature
Notify users if an item is already ordered and pending
Prevent duplicate or excess ordering
Improve order planning and customer management
Provide quick visibility of existing order details
Accessing Sales Order Configuration
Navigate to Sales Order Module
Click on Configuration
Select the relevant Sales Order Configuration
Locate and enable the option labeled as:
“Prompt if Item Has Already Been Ordered”.
Click Save
Creating a Sales Order
Click on New Order
Ensures updated configuration is applied
Start a New Sales Order Entry
Enter:
Customer details
Item details
System Behavior During Item Selection
Select an item that is already:
Ordered previously
Still pending for the same customer
System Prompt
System displays an information message showing:
Existing Sales Order Number(s)
Order Date(s)
Message asks:
Whether to proceed with the new order
User Actions
Click “Yes”
Proceed with placing the order again
Click “No”
Cancel adding the item
Key Benefits
Prevents duplicate and unnecessary orders
Provides real-time order visibility
Improves customer order management
Supports better inventory planning
Best Practice Tips
Use this feature in:
Order-sensitive businesses
Environments with frequent repeat orders
Review pending orders before confirming new ones
Final Outcome
Users are alerted about existing pending orders
Duplicate ordering is controlled effectively
Decision-making becomes more informed and accurate
Sales process becomes smarter and more efficient
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