# Prompt if Item has Already been Ordered

**YouTube:** [How to Enable Prompt for Previously Ordered Items in Sales Orders?](https://www.youtube.com/watch?v=ITGvdfmgViI)

## How to Enable Prompt for Previously Ordered Items in Sales Orders?

This tutorial explains how to use the **“Prompt if Item Has Already Been Ordered”** feature in Logic ERP. It helps users identify pending orders for the same item and customer, preventing duplicate or unnecessary order placements while improving decision-making.

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### **Objective of This Feature**

* Notify users if an item is **already ordered and pending**
* Prevent **duplicate or excess ordering**
* Improve **order planning and customer management**
* Provide quick visibility of **existing order details**

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### **Accessing Sales Order Configuration**

* Navigate to **Sales Order Module**
* Click on **Configuration**
* Select the relevant **Sales Order Configuration**
* Locate and enable the option labeled as:
  * **“Prompt if Item Has Already Been Ordered”.**

<figure><img src="/files/oJ0XiFs3MMi7JFNLlN7Y" alt=""><figcaption></figcaption></figure>

* Click **Save**

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### **Creating a Sales Order**

* Click on **New Order**
* Ensures updated configuration is applied
* Start a **New Sales Order Entry**
* **Enter:**
  * Customer details
  * Item details

**System Behavior During Item Selection**

* Select an item that is already:
  * Ordered previously
  * Still pending for the same customer

S**ystem Prompt**

* System displays an **information message** showing:
  * Existing **Sales Order Number(s)**
  * **Order Date(s)**

<figure><img src="/files/Ah3RjWfjJVuHo3cT42jv" alt=""><figcaption></figcaption></figure>

* Message asks:
  * Whether to proceed with the new order

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### **User Actions**

* **Click “Yes”**
  * Proceed with placing the order again
* **Click “No”**
  * Cancel adding the item

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### **Key Benefits**

* Prevents **duplicate and unnecessary orders**
* Provides **real-time order visibility**
* Improves **customer order management**
* Supports **better inventory planning**

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### **Best Practice Tips**

* Use this feature in:
  * Order-sensitive businesses
  * Environments with frequent repeat orders
* Review pending orders before confirming new ones

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### **Final Outcome**

* Users are alerted about **existing pending orders**
* Duplicate ordering is **controlled effectively**
* Decision-making becomes **more informed and accurate**
* Sales process becomes **smarter and more efficient**


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